Grievance Policy

  • All clients have the right and are encouraged to communicate their grievances to Eazyliven Men’s Sober Living staff members or company representatives. There will be no consequences or retaliation for the resident filing a grievance

  • All residents have a right to file a formal written grievance. Grievance Forms are located at www.eazyliven.com/ grievance

  • Submitted grievances shall be forwarded to the owners Amy Champagne and Eric Lundell

  • The time frame for expedient resolution is two business days upon receipt of the complaint/grievance

  • Throughout this process, the Participant has the right to contact, make a complaint, and/or appeal the grievance outcome to amy.champagne@eazyliven.com

    Peer/Peer Grievance

    1. Conflict resolution should be attempted with peer involved

    2. If the resolution isn’t successful participants bring their grievance to the House Manager on-call

    3. If the grievance remains unresolved please fill out and submit form below

Participants/House Manager Grievance

  • Conflict resolution should be attempted between participant/house manager involved

  • If the grievance remains unresolved please fill out and submit the form below